Scope of This Notice
This notice applies to visitors to our website and people who contact us about logistics services, quotations, careers, tenders, expressions of interest or digital customer services. It is intended to support transparent handling of personal information in line with applicable Kenyan data-protection requirements.
Information You Provide
Depending on how you interact with us, information may include your name, company, telephone number, email address, cargo or shipment details, collection and delivery information, quotation requirements, messages, job-application information, or supplier/tender information that you choose to submit.
Website & Technical Information
Our hosting and security environment processes technical information needed to deliver and protect the website, such as IP address, browser/device information, request times and security logs. We manage these records according to operational, security and applicable legal requirements.
How We Use Information
We may use information to respond to enquiries, prepare quotations, coordinate requested services, communicate about applications or opportunities, maintain business records, protect the website, meet legal obligations and improve our services. We should only use information for a legitimate and relevant purpose.
Careers, Tenders & EOI
Information submitted for recruitment or commercial opportunities is used to assess the relevant application or expression of interest and to communicate about that process. Applicants should submit only information requested for an officially advertised opportunity.
Customer Portal & Ship Now
Customer accounts, shipment tools and online service requests may process account details, shipment information, transaction records and security data needed to provide the requested digital service, protect customer access and maintain reliable operational records.
Cookies & Preferences
The website uses necessary browser storage for website functions and consent preferences. Optional analytics or marketing technologies remain subject to the visitor’s cookie choices where consent is required.
Sharing & Service Providers
Information may need to be shared with employees, operational partners, technology/hosting providers, professional advisers or public authorities where this is reasonably necessary for the requested service, website operation, legal compliance or protection of legitimate interests. We do not describe information as being sold to advertisers.
Retention & Security
Personal information should be kept only for as long as reasonably required for the purpose for which it was collected, contractual or operational records, dispute handling and applicable legal obligations. Appropriate administrative and technical safeguards should be used according to the nature of the information and the systems in use.
Your Choices & Rights
Subject to applicable law, individuals may ask about personal information held about them and request appropriate correction, access, deletion or other action. Requests can be sent to info@kenkoslogistics.com. Some records may need to be retained where law, contracts or legitimate business requirements require it.
Updates to This Notice
We may update this notice as the website, digital services and operational systems develop. Material changes should be reflected on this page with the current version made available to website users.